A testimonial from a happy client can make your day
This email arrived today from a client who recently closed escrow, completely unsolicited and unedited.
I will protect the writer’s identity so I took it out. As you can imagine, it made my day. This career has made me endlessly happy and all the other things I did prior to selling residential real estate and owning a real estate brokerage lead me here. I dreamed of moments like this. Thanks to the writer of course, and all those who get us to the points in our lives where we are blessed with this kind of communication:
Hi Kim, I feel so bad that it has taken me so long to sit down and write you a note, but I wanted to be sure I had the time to genuinely express how grateful we are for you and how thankful we are for everything you have done for us over the last few months.
Kim, you are simply amazing!! You put your heart and soul into helping us find the perfect house, and when we did find the perfect house, you did everything in your power to make that happen for us. I have never met anyone quite like you – someone with such an incredible work ethic but have more heart than most people I know! You were so patient with us and walked us through every step and no words could ever express our gratitude for you and all you have done for us. You didn’t just help us buy a house (which was quite the complicated deal to say the least) but you helped us have an opportunity to put our family in a new community where our kids can be around other kids, be in an area where there are great schools, and a place where we can settle in and make a great future in. You have truly made a difference in our lives!
Thank you again Kim for everything. If ever I hear of anyone even thinking about buying a house, I will recommend them to you. You are really the best and just want to send the most heartfelt thanks your way. We move in on Saturday and I cannot wait!!!!!
I hope you are enjoying the holidays and would love to keep in touch.
Merry Christmas and I wish many, many blessings to you and your family!
# # #
Isn’t life grand? My year is made.
-Kimberly
What a wonderful note to receive from one of your real estate clients. I’m very lucky to be able to call you my broker. I agree that you are the best, and I hope I can measure up to your high standards of professionalism and caring for everyone you represent.
So awesome Kim, congratulations! :)
Linda, thank you. I am sure you’re able to get the same feedback from your own clients! ;) Miss YOU.
Kimberly, the market in California is much more complicated than in Texas, I believe, and requires someone with tremendous insight to help people navigate from one point to another. Your caring spirit is evident, and you are very deserving of such a kindly written letter. You listen. You care. They say the nicest people know the nicest people, so the letter above comes as no surprise to me! Best wishes!
Dear Libbi,
You’ve just made my day! Thank you so much. What a fantastic comment. A keeper!!!
Happy holidays to you and your family!
-Kimberly